Privacy Policy

Effective Date: July 2, 2025

1. Introduction

Regal Black Limo New Orleans (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our transportation services. By using our website or booking our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:
Includes your name, phone number, email address, billing details, pickup and drop-off locations, and any other information you provide when booking a ride or contacting us.

Usage Information:
Includes technical data such as your IP address, browser type, device information, pages visited, and how you interact with our website.

3. How We Use Your Information

We use your information for purposes including:

• Providing, managing, and improving our luxury transportation services

• Processing ride reservations and payments

• Communicating with you regarding bookings or inquiries

• Sending service notifications and ride updates

• Ensuring the security and functionality of our website

We do not sell or rent your personal information to advertisers or unrelated third parties.

4. Text Messaging Policy

By booking a ride or submitting your contact information through our website, you consent to receive SMS/text messages related to your transportation service. These messages may include:

• Booking confirmations

• Ride reminders and updates

• Driver arrival notifications

• Trip status updates

• Customer service follow-ups

Message and Data Rates: Standard carrier rates may apply. Message frequency depends on your booking activity.

Opt-Out: You may opt out of SMS communications at any time by replying “STOP.” Your request will be honored promptly.

Privacy: Your phone number and related personal data are securely stored and never sold or shared with third parties for marketing purposes.

5. Disclosure of Your Information

We may share your information in the following situations:

Service Providers:
With trusted vendors, payment processors, and partners who assist in operating our services under strict confidentiality agreements.

Legal Requirements:
When required by law, court order, or to protect our legal rights and safety.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection.

8. Your Choices

You have the right to:

• Access your personal information

• Request updates or corrections to your information

• Request deletion of your personal data

• Opt out of certain communications

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 reservations@regalblacklimo.com
📞 (504) 900-2312